Our Privacy Policy

Hospitality for Heroes is committed to ensuring that your privacy is protected. When we collect personal information about you, we promise to keep this information safe.

In accordance with the Data Protection Act 2018, this privacy statement sets out how we collect and use personal information and why this is important in enabling us to fulfil our initiative objectives. If you are asked to provide personal information, you can be sure that it will only be used in accordance with this privacy statement.

Hospitality for Heroes reserves the right to change this statement and will update the information on this page accordingly.

How do we collect personal information?

We may collect, use and store personal information when you:

We may indirectly collect personal information from independent third parties such as through our GoFundMe page. These organisations will only share your personal information with us if you have provided clear consent for them to do so.

What personal information do we collect?

The personal information we collect about you will depend on how you have contacted our supported our cause. This may include your:

  • name
  • email address
  • postal address
  • phone number

How do we use personal information?

We will use your personal information only where there is a clear and legitimate need for us to do so. This may include:

  • recording how, when and why you have engaged with us
  • processing your donation
  • sending you communications about our work and use of your donation
  • investigating and responding to complaints or similar issues.

How do we protect personal information?

We are committed to ensuring that the personal information you share with us is secure. In order to prevent unauthorised access or disclosure of this information, we have put in place appropriate security features and procedures.

Your personal information is only accessible by members of staff who have received appropriate training and we regularly review our procedures in order to ensure that this information is being used safely and securely.

We will never sell, distribute or lease your personal information to any other organisation, unless you have given us clear consent or we are required by law to do so. When required by law, we may disclose your personal information to the police or any other appropriate regulatory authority.

Cookies

We use cookies to help provide you with a more personalised service when you visit our website. Cookies are small files which allow web applications to tailor operations to your needs by collecting information about your preferences.

We use cookies to identify which pages on our website are being used. This helps us to analyse data and improve our website for everyone who visits us online. We only use this information for statistical analysis and the data is subsequently removed.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. Cookies do not give us access to your computer or any personal information about you, other than the data you choose to share with us.

Links to other websites

Our website may contain links to other websites such as Instagram and Facebook. We are not responsible for the protection and privacy of any information you provide while visiting these sites, which are not governed in accordance with this privacy statement. We advise that you exercise caution and read carefully the privacy statement of each website you visit.

How you can control your personal information

Under the Data Protection Act 2018, you may request access to details of personal information we hold about you. If you would like to change this information or update your preferences, you are free to do so at any time. Please contact us using the details below.

T: 020 8638 7960

E: [email protected]

Thanks so much for your support, Let’s feed the NHS!

Hospitality for Heroes